“Hire and promote first on the basis of integrity; second, motivation; third, capacity; fourth, understanding; fifth, knowledge; and last and least, experience. Without integrity, motivation is dangerous; without motivation, capacity is impotent; without capacity, understanding is limited; without understanding, knowledge is meaningless; without knowledge, experience is blind. Experience is easy to provide and quickly put to good use by people with all the other qualities.” - Dee Hock , founder and former CEO of VISA
Last month, I wrote on how to hire for Integrity, which remains my number one most important quality. Now, we’ll chat about motivation.
So, how does one hire for “motivation”. What does this even mean?